Provides support in Patients Accounts by obtaining demographic information from patients, verifies insurance, sets up payment plans, pursues payments and verifies reimbursements on patients.
Primary Duties & Responsibilities
Processes insurance claims reviews for errors, attachments and corrections.
Registers, verifies and enters patient demographic information and insurance information into billing system.
Prepares, distributes and collects fee tickets.
Contacts patients for balances and arranges appropriate payment plans.
Answers telephone, explaining department policies for correct billing procedures to patients and insurance companies.
Batches all fee tickets and payment collected daily.
Assists outpatient representatives with pre-certifications.
Assists and supports functions of ambulatory patient scheduling system.
Assists clerical support during peak times, vacations/illnesses.
Assists with opening and distributing mail to staff.
Demonstrated ability with general office equipment, telephone console and computers.
Working organization and communication skills that require discretion with confidential information.
High school diploma or equivalent high school certification.
One year of related experience in bookkeeping/accounting and/or medical office setting.
$15.60 - $20.83 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
If you are unable to use our online application system and would like an accommodation, please emailÂ CandidateQuestions@wustl.eduÂ or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.