Insurance Billing/Collections Assistant II - Medicine - Business Office
Washington University in St. Louis
Location: St. Louis, Missouri
Internal Number: JR61141
Performs follow-up insurance billing and collection activities on a minimum of 30 claims per day; makes collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regard to expediting payments from various payers for physicianâ™s services.
Primary Duties & Responsibilities
Review eligibility responses and make any necessary insurance changes.
Work eligibility, registration, and/or referral errors and warnings.
Coordinate, obtain, and accurately document and communicate PCP referrals.
Accurately convert Generic Plans.
Accurately assign insurance plans or ascertain integrity of existing plan/fsc.
Contact Payer/ TPA by phone regarding eligibility.
Contact patients when necessary to discuss self-pay status,non-contracted plans, and financial options. Refer patients to financial counselors.
Access BJH system and various web sites for insurance/eligibility information.
Identify registration issues related to visits and invoices.
Supports clinical areas for questions regarding registration and plan selection.
Other duties as assigned by supervisor.
Working knowledge of general office equipment and computers.
Possesses organization and communication skills while providing discretion with confidential information.
The ability to work independently, prioritize multiple tasks, have knowledge of medical terminology, and is capable of working in a fast paced environment.
Possess excellent communication, organization and interpersonal skills.
High school diploma or equivalent high school certification with two to three years of related experience in bookkeeping/accounting and/or medical collection setting.
$16.17 - $23.47 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
Washington University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to an individualâ™s sex, race, color, religion, age, disability status, protected veteran status, national or ethnic origin, gender identity or expression, sexual orientation. Women, minorities, protected veterans and the disabled are strongly encouraged to apply.
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.