EOE Statement:
Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
Essential Functions:
POSITION SUMMARY: Responsible for follow-up insurance billing and credit balance activities, verifying accuracy and completeness of refunds. Contacting insurance companies, and other related duties to expedite and resolve outstanding credits from all payers and patients. PRIMARY DUTIES AND RESPONSIBILITIES: - Reviews and resolves correspondence and remittances to verify the validity of refunds.
- Responds to questions and refund requests received from insurance companies and patients in a timely manner.
- Researches misapplied money, returned checks, and credit card corrections.
- Reviews, enters and edits insurance registration information as needed.
- Consistently meets the Quality Assurance (QA) standard established within the department.
- Consistently meets the productivity standard established within the department.
- Assists with special projects.
- Perrforms other duties as assigned by the supervisor or manager.
Preferred Qualifications:
- Demonstated personal communicative skills with special emphasis on effective phone communication abilities.
- Thorough, responsible, and organized with assigned tasks.
- Demonstrated proficient use of the GE system and Epic WQ’s.
- Familiarity with ICD-9 and CPT-4 coding.
- Ability to perform general accounting functions.
Required Qualifications:
High school diploma or equivalent high school certification with two to three years of related experience in bookkeeping/accounting and/or a medical collection setting.
Department Name/Job Location:
This position is in the Department of WU Physicians Billing Services. This position is for the Medical School Campus.
Job Type/Schedule:
This position is full-time and works approximately 40 hours per week.
Salary Range:
The hiring range for this position is $15.85 - $19.43 per hour.
Pre-Employment Screening:
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits:
This position is eligible for full-time benefits. Please click the following link to view a summary of benefits: https://wustl.box.com/s/8wkhs25yssf0775x9d6nd6vqa7obpth7.
Internal Applicant Instruction:
This position is grade C06.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation. | 
