Responsible for the day-to-day management of auxiliary agreements and daily oversight of contractors that support the campus auxiliary programs.
Oversees the day-to-day system-wide contract activities of one or more auxiliary areas.
Meets with vendors and campus stakeholders, develops customer service programs, and directs marketing activities for various auxiliary programs.
Reviews and assesses vendor and university compliance with auxiliary contract provisions.
Directs field inspections of program activity locations across the University of Houston and/or University of Houston at Sugar Land campus. Directs the submission of field inspection findings to the partners and monitors the completion of action items.
Reports and makes recommendations for improvements of the auxiliary services programs to the Executive Director.
Identifies new revenue opportunities or cost efficiencies within the auxiliary services programs and makes recommendations for improvement. May implement recommendations in collaboration with the Executive Director.
Monitors and oversees performance with contract financial terms and key performance indicators.
Manages auxiliary service programs projects to ensure timely completion.
Facilitates and coordinates auxiliary advisory meetings, including managing committee appointments, scheduling meetings, reviewing committee charges, preparing agendas, completing meeting minutes and following up on action items.
Serves as a point of contact and subject matter expert for auxiliary contract terms and questions. Conducts and manages RFP processes for auxiliary services programs.
Manages and oversees the development of service-level agreements associated with counterparts in Administration and Finance departments.
Oversees inspections of university departments related to these agreements. Develops policies and procedures for the successful management of auxiliary programs and other related policies and procedures.
Performs other job-related duties as required.
Bachelors and 7 years experience.
Requires application of advanced principles, techniques and theory in a professional discipline or a thorough general business management knowledge. Knowledge of this level is typically obtained through a directly job-related Bachelor's degree or equivalent formal training in a recognized field of specialization that is directly related to the type of work being performed.
Requires a minimum of seven (7) years of directly job-related experience.
For additional information, and to apply, please visit our website here.
The University of Houston is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation, gender identity or gender expression.