Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
Position supports all Clinical Practice sites with a variety of back end billing duties to include accurate and timely processing of billing charges, complete thorough review and follow up of billing and collections, financial work queues, as well as reconciling delayed billing charges in a fast-paced outpatient physical therapy office. Provides assistance related to clinical billing issues as needed utilizing Epic EMR billing and scheduling system. Proficient in Excel, Word and FIS.
PRIMARY DUTIES AND RESPONSIBILITIES:
Verifies accuracy and completeness of daily billing charges, monitors and finalizes outstanding issues held up in financial work queues, while working to obtain maximum reimbursement.Performs and assists with back-end duties and charge review to include input, tracking, and verification of accurate and completed physical therapy billing charge transactions.
Responsible for follow-up and reconciliation of financial billing and claim work queues to ensure proper elimination of out outstanding edits.
Provides assistance with maintaining and resolving accounts receivable issues related to Epic EMR system communications from Physician Billing Service. Responds to questions and requests from insurance companies and other entities as required.
Reviews and assists in reconciliation of system defined missing charge reports.
Supports the review and resolution of financial claim edits created by missing patient information and past due collection accounts. Answers billing and collection questions.
Provides back-up support for Accounts Receivable duties during peak times, vacations/illnesses. Other duties as assigned to include, but not limited to, filing, faxing, copying, and correspondence.
Department Name/Job Location:
This position is for the Program in Physical Therapy. This position is located at 1 Progress Point Parkway, O'Fallon, MO. Initial training may take place on the Medical School Campus.
Equivalent of High School diploma with 2 to 3 years of related experience in bookkeeping/accounting and/or medical collection setting.
Minimum of 2 to 3 years’ experience working in accounts receivable and follow-up.
Epic experience preferred.
Experience in ICD-10 and CPT coding, Medicare and managed-care preferred.
Ability to work independently with strong attention to detail.
Must possess good organizational and critical thinking skills with the ability to solve simple and complex problems.
Excellent and professional verbal, written, and interpersonal communication skills with the ability to work well with all personnel.
Proficient computer skills to include working knowledge of Microsoft Office Suite, Internet, and E-mail.
Ability to handle patient medical record, billing information, and all confidential matters and information discretely.
The hiring range for this position is $15.85 - $19.43 per hour.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
This position is full-time and works approximately 40 hours per week. The schedule for this position will be finalized upon hire, however, the work week is Monday through Friday and the position will require flexibility to meet the needs of patients and the clinical practice.
Applicant Special Instructions:
Direct Patient Care Setting
Normal Office Environment
Typically Sitting at Desk or Table
Repetitive Wrist, Hand, or Finger Movement
Occasional Lifting (25-50 lbs.)
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.