Search for the Director, Facilities Operations and Maintenance
University of Maryland, Baltimore
The University of Maryland, Baltimore (UMB), the state’s public health, law, and human services university, seeks an innovative, collaborative, leader to serve as its next Director for Facilities Operations and Maintenance (Director). This is a significant management opportunity for an experienced professional to provide direction and strategic leadership to a comprehensive facilities maintenance organization for the technical, professional, and service trades that support a vibrant 71-acre campus with 6.2 million square feet of complex bio-medical research and state-of-the-art clinical services and teaching space, located in 67 buildings in the heart of downtown Baltimore.
The Director is an integral campus facilities partner providing strategic planning expertise and management of the University’s capital renewal and replacement budgets as they relate to the support of facilities maintenance and improvements. In addition to serving the facilities maintenance and operational needs of UMB, the Director also assists with the development of continuity of operations plans (COOP) and is part of the campus Emergency Management Team that directs the campus operations during emergency conditions to assure the protection of resources and property. This individual is expected to bring deep management skills, functional expertise, and a customer-centric approach in support of the university’s facilities needs. This is an exceptional opportunity to lead operations to provide stellar facilities services that enable learning and discovery, community and care, and economic and environmental sustainability in a dynamic academic and research environment.
Reporting to UMB’s chief facilities officer, the Associate Vice President for Facilities and Operations, and serving on her leadership team, the Director will be responsible for the seamless delivery of facilities services. The Director is accountable for ensuring operational effectiveness of the Department of Facilities Operations and Maintenance through the establishment and implementation of short and long-range departmental goals, objectives, strategic plans, policies, and operational procedures that support the mission of the University and the Office of Administration and Finance; the Director also serves in an advisory capacity to senior leadership.
The selected candidate will be a collaborative, customer focused leader with a track record of providing strategic direction and creative thinking and organizational structure in an organization of similar scale and complexity. The Director will bring experience in business process improvement, inter-department and cross function collaboration, and as an advocate for the professional development of a diverse facilities maintenance team. Experience with, and a record of, leading change, managing resources, and streamlining processes and systems is highly desired. This individual will be a person of the highest integrity with a collegial style that engenders trust and inspires collaboration, and who is enthusiastic about the day-to-day management of efficient operations and delivering excellent customer service. The Director will work closely with senior leaders, faculty, staff, various departments, and external customers to achieve facilities-related goals that align with the UMB’s future plans and academic mission.
Candidates should demonstrate prior leadership of similar functions in another higher education institution or comparably complex setting. A bachelor’s degree facilities management or other relevant field with 10 years of senior administrative experience is required; in addition to these years of experience, a master’s degree in a related field, is preferred.
UMB is assisted in this search by Isaacson, Miller, a national executive search firm. All inquiries, nominations, and applications should be directed in confidence to the Isaacson, Miller.