Towson University is accepting applications for an Insurance and Billing Associate with the Health Center, a multi-practitioner college health facility. This position includes moderately complex accounting and clerical procedures involved in medical billing and coding, and responsibility for performing a variety of medical insurance and related financial record keeping, use of medical software, as well as excellent customer service skills. Also serves as the back-up personnel for the front desk at the Health Center, which includes scheduling appointments, answering phones and invoicing patient charges.
The Insurance and Billing Associate verifies and inputs patient health insurance coverage; reconciles payments and balance bills the appropriate accounts to maximize collections; collects and compiles electronic claims and interfaces information to student health insurance companies through third party billing company; communicates with insurance companies regarding unpaid/underpaid claims and denials; and provides customer service to Health Center patients regarding insurance and billing questions and issues.
The selected candidate will use an electronic medical record system for updating and retrieving information regarding patient demographics and insurance eligibility from files and databases and will be cross-trained to perform medical records duties during busy times at the Health Center; serves as the back-up medical receptionist at the front desk of the Health Center; schedules appointments, checks patients in and out, invoices patient charges, answers phones and provides the first departmental contact for all patients, guests, and visitors.
High School diploma or equivalent and one year of accounting clerical experience. Knowledgeable in the application of medical office practices, procedures and equipment. Ability to perform moderately complex accounting and clerical duties. Knowledge of customer service standards when dealing with the public, employees, patients and parents. Experience or familiarity with insurance payments, insurance verification and explanation of benefits. Experience with Microsoft Office applications, medical scheduling/billing software, multi-line phone systems, copiers, scanners and fax machines. Familiarity with HIPAA policies and standards related to the confidentiality and security of medical records required.
•Experience working in a health care facility and experience with electronic medical records. •Certification in Medical Coding and Billing.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
A Criminal Background Investigation is required for the hired candidate and the results may impact employment.
Salary and Benefits
$32,200 and full University benefits that include annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, click here.
This position will be open for a minimum of 14 days. Cover letter and resume are requested, but not required.
Internal Number: 190000GU
About Towson University
The largest comprehensive university in the Baltimore area, Towson University is nationally recognized for its excellent programs in the arts and sciences, communications, business, health professions, education, fine arts and computer information systems. Located in suburban Towson, eight miles north of Baltimore, our beautifully landscaped, 328-acre setting offers a pleasant environment for study and a diverse campus life, as well as easy access to a wealth of university and community resources. Towson University's educational experience branches out to off-campus locations throughout Maryland, including a number of online options. Our many interdisciplinary partnerships with public and private organizations throughout Maryland provide opportunities for research, internships and jobs. Towson University is a founding member of the Coalition of Urban and Metropolitan Universities (CUMU).