The Assistant Director of Dining Services has an emphasis on continuous quality control and improvement efforts, including all training programs, for all of CWU Dining Services. This position also works to ensure compliance with University and Department policies and procedures and legal requirements, ensuring that there are proper controls on assets and resources. This position requires an understanding of the nature of the food service business and effectively managing multiple, complex operational projects and distributed systems. This includes the ability to address unique operational needs and requirements while operating under the CWU guidelines. It is critical to maintain professional and effective relationships with a diverse clientele over many disciplines, including accounting, finance, contracts and purchasing, human resources, information technology, housing, and CWU Dining Services.
Bachelor’s degree in Hospitality or Business Management or Organizational Leadership and Supervision, or related field.
Five or more years of progressive management experience that includes successful:
In a fast-paced, complex multi-unit dining operation
Performing such duties as hiring, training, scheduling, evaluating employees and building teams
With all levels of employees and customers, with a focus on internal and external customer service
Experience with menu development, food ordering, understanding, and applying nutritional standards
Mentoring staff, creating a positive work environment and fostering professional development
Oversight of operational, technical and support staff
Demonstration of successful collaboration and partnership with a wide range of operations, services, colleagues, and programs
Strong interpersonal, verbal and written communication skills
Effective communication skills including giving presentations and training to technical and non-technical staff
Personal qualities of integrity, credibility, tact and commitment
Administration of multiple major systems that support a dining, or similar retail operation, including menu management, inventory, point of sale, cash handling operations and financial reporting and analysis
Assessment of financial and operational performance
Process Improvement, with proven ability to lead projects
Development of policies and procedures
Development and implementation of training and quality improvement initiatives
Creativity and resourcefulness with a high degree of flexibility as well as problem solving
Experience with Microsoft Office Suite software such as Word, Excel, Access and e-mail or similar software
OR, Any combination of education and experience that clearly demonstrates the ability to perform the essential functions of the job.
Project Management Professional Certification
Must have or be eligible to obtain WA State Food Handler's permit within 30 days of initial hire date
Must be able to obtain SERVSAFE Certification within 6 months of initial hire date
Experience working within a bargaining unit work environment
Knowledge of procurement best practices
Experience within higher education
Internal Number: 3107
About Central Washington University
CENTRAL WASHINGTON UNIVERSITY:
Central Washington University (CWU) is located in the beautiful Kittitas Valley in Central Washington State. Established in 1891 CWU offers more than 135 bachelor's and master's degrees, the university enrolls approximately 12,000 students and holds regional accreditation through the Northwest Commission on Colleges and Universities.
CWU’s exceptionally beautiful and well-maintained residential campus occupies 367 acres in Ellensburg, the largest city and county seat of historic Kittitas County. The city is situated in the geographic center of the state and on the eastern slopes of the Cascade Mountains. Central Washington is a world-class destination for hiking, mountain biking, fishing, camping, whitewater rafting, boating, skiing and snowboarding. Ellensburg is located approximately 100 miles east of the Seattle-Tacoma-Bellevue metropolitan area.