Full Time; Partial Year Career Minimum Starting Salary: $20.13/hourly
UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment.
Under the direct supervision of the Clinical Operations Analyst the Patient Support/Insurance Assistant performs a wide variety of tasks in the following areas: Reception, Appointment Scheduling, Insurance and Billing and may be assigned back-up duties for Medical Records and Cashiering.
Primary functional area of responsibility will vary depending on operational need within Student Health Services (SHS) and may dictate any combination of duties. Utilizing medical background and training, and in accordance with department policies each position is cross-trained in all areas and provides backup support and/or primary coverage depending on the staffing level and the time of year.
Related education/work experience and general administrative/clerical work experience including knowledge of medical office procedures
Customer-oriented: ability to listen and anticipate the needs of customers; responds quickly to customer problems
Demonstrated knowledge of medical terminology, anatomy and diagnostic tests
Demonstrated knowledge of medical records management
Experience using computerized scheduling systems, information retrieval and data entry
Selected candidate will be required to pass a pre-employment criminal history background check.
Position is open until filled. Initial Review Date: 02-07-2019
To ensure review of application materials by the hiring unit, they must be submitted ON OR BEFORE the initial review date (IRD) via the Staff Employment Opportunities web site @https://jobs.ucsc.edu. A computer is available at the UCSC Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. The University of California, Santa Cruz is an Equal Opportunity Employer.
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