At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness and in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Pediatric Physicians' Organization at Children's and discover how your talents can change lives. Yours included.
This Program Manager, High Risk Care will be responsible for:
Developing and managing the PPOC Regional Support Team (RST) designed to support PPOC pediatric primary care high risk patients to achieve the triple aim of better health and better care at lower cost.
Building the infrastructure of the care management team; hires, mentors, and supervises care coordinators/community health workers (CHWs) and provides direct care management as needed.
Providing care management and care coordination for pediatric patients cared for in Boston Children Pediatric Physicians Organization at Children's (PPOC) member practices on the north shore.
This position is an extension of the Patient Centered Medical Home (PCMH) care team
Leading care management for the most complex and at-risk patients in partnership with the PCMH, collaborates with the PCP, specialists, members of the health care team, and patients/families to ensure the delivery of quality, efficient, and cost-effective health care services across the continuum of care
Assessing plans, implements, coordinates, monitors and evaluates all options and services with the goal of optimizing the patient's health status
Integrating evidence-based clinical guidelines, preventive guidelines, and protocols, in the development of individualized care plans that are patient-centric, promoting quality and efficiency in the delivery of healthcare.
Providing targeted interventions to avoid hospitalization and emergency room visits. Coordinates care across settings and helps patient/families understand health care options
To qualify, you must have:
Work requires the applicable degree of a Bachelor's of Science in Nursing or an AS degree in Respiratory Therapy plus a BS degree in a complimentary field or a BS degree in Respiratory Therapy.
Five years of direct patient care and case management experience with high risk pediatric patients preferably in a pediatric ambulatory and/or chronic disease setting is required.
For Nursing, a Masters in Nursing is strongly preferred.
Experience managing transitions of care, home health, or community-based experience; knowledge of applicable federal, state, and local regulations; management and quality improvement experience preferred.
Work requires the analytical skills to resolve highly complex problems requiring the application of clinical, scientific or technical principles, theories and concepts and in depth, cross functional experienced based knowledge.
Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
Work requires the ability to work with diverse internal and external constituencies
Work requires the ability to assess and triage high risk patients
Boston Children's Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 2790291
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.