Full Time; Career Minimum Starting Salary: $19.12/Hourly
UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment.
Under the direct supervision of the Clinical Operations Analyst the Patient Support/Insurance Assistant performs a wide variety of tasks in the following areas: Reception, Appointment Scheduling, Insurance and Billing and may be assigned back-up duties for Medical Records and Cashiering.
Primary functional area of responsibility will vary depending on operational need within Student Health Services (SHS) and may dictate any combination of duties. Utilizing medical background and training, and in accordance with department policies each position is cross-trained in all areas and provides backup support and/or primary coverage depending on the staffing level and the time of year.
Related education/work experience and general administrative/clerical work experience including knowledge of medical office procedures.
Customer-oriented: ability to listen and anticipate the needs of customers; responds quickly to customer problems.
Demonstrated knowledge of medical terminology, anatomy and diagnostic tests.
Demonstrated knowledge of medical records management.
Experience using computerized scheduling systems, information retrieval and data entry.
Prior to formal offer, the candidate will be required to successfully complete a criminal history background check.
Position is open until filled; Initial Review Date: 04-30-2018
To ensure review of application materials by the hiring unit they must be submitted electronically via the Staff Employment Opportunities web site (https://jobs.ucsc.edu ) on or before the initial review date (IRD). A computer is available at the UCSC Staff Human Resources Office located at Scotts Valley Center (SVC), 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodation call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service 800-735-2922. The University of California, Santa Cruz is an Equal Opportunity Employer.
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