Business Applications Specialist for Dining & Conferences
University of Maine
January 25, 2018
36000.00 - 41000.00
Full Time - Experienced
4 Year Degree
PURPOSE: This position is responsible for maintaining business application processes for Auxiliary Services, focusing mainly on Dining Services. This position is also responsible for co-coordinating the business processes associated with Auxiliary Services’ roles in summer conferences, ensuring that the services and facilities provided to clients, events and programs are organized efficiently and appropriately. Other responsibilities include supporting data-based software application projects within Auxiliary Services and supporting the Associate Director of Business Support Services in department-wide business systems projects.
Maintains Dining Services’ menu management system and conference software applications. Trains end-users on software usage, policies and procedures. Works with vendors on software upgrades and maintenance issues.
Supports Dining Services' catering software applications and nutrition website.
Works collaboratively with Conference Services to provide an integrated client experience that features excellent customer service, the efficient delivery of appropriate and desirable offerings, and the clear and consistent communication of policies and pricing.
Provides oversight and financial management of Auxiliaries’ summer conference business, and supports cards services in relation to the same.
Plans, organizes, and staffs conference activities, including hiring, training, and supervision of student staff.
Maintains Auxiliary Services’ mobile applications.
Backs up the Business Applications Specialist for the Bookstore, Printing Services and Housing in the areas of the retail management systems, Persona equipment, and Printing Services business application systems.
Researches and recommends new technologies and monitors trends in support of departmental goals. Participates in long-range planning related to business applications.
Attends applicable training and educational conferences.
Assists the areas of Business Support Services within Auxiliary Services as needed.Performs other reasonably related duties as assigned by supervisor.
KNOWLEDGE AND SKILL QUALIFICATIONS: Bachelor’s degree in related field (such as Business Administration) or substantial experience in supporting business applications is required. Experience in food service and/or conference management operations is strongly desired. Advanced computer skills are required with proficiency in information systems technologies. Must have demonstrated ability to exercise independent judgment and initiative and manage multiple projects and deadlines. Interpersonal skills must be sufficient to effectively communicate and coordinate with all levels of the University community. Strong customer service and event planning experience is preferred. Previous experience with Microsoft Office products (Excel and Word) is required. Previous experience is preferred with: Persona Security Systems, BlackBoard OneCard Systems, Foodservice Technology, Visual Basic/Java/Object C, HTML, MS SQL, Visual Studio.Net and Crystal Reports.
Additional Salary Information: Anticipated hiring range is $36,000 to $41,000. Employees receive an excellent benefits package, including health and retirement benefits, wellness programs and tuition waivers for employees and their dependents.
Internal Number: 45924
About University of Maine
Located in the town of Orono along the banks of the Stillwater River, the University of Maine is one of New England’s premier universities, offering a strong traditional education at an affordable price. We help students create success stories—with a wide variety of programs and opportunities—and we do so with world-class faculty members, nationally-recognized research; first-rate facilities; a friendly, safe atmosphere on a tobacco-free campus; and easy access to some of the best year-round recreation sites in the nation. Employees receive an excellent benefits package, including health and retirement benefits, wellness programs and tuition waivers for employees and their dependents. At UMaine, you’re in a great place.
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