Reporting to the Risk Manager, this position's primary responsibility is to respond to and oversee the University's non-workers compensation insurance claims, analyze claims data to determine loss prevention and reduction opportunities, and collaborate with applicable units to develop programs to address such opportunities. This person is also responsible for oversight of the data in the University's Risk Management Information System, and will perform risk management duties as directed by the University's Risk Manager. Must be flexible to respond to after hours issues.
Claims 1. Act as liaison between University community and University third party claims administrators and OCIP insurers. 2. Make timely site visits to locations to mitigate further damage, and determine the extent of damage/injury. 3. Coordinate and gather information needed by third party claims administrator and insurers. 4. Work with internal and outside Counsel, third party claims administrators and insurers on defense of claims as necessary. 5. Work with University Risk Manager, insurance broker, and insurers on any potential coverage issues. 6. Provide reserve advisory, settlement authority and denial authority to third party claims administrator and OCIP insurers 7. Measure results of third party claims administrator and OCIP insurers; Conduct file reviews and file audits, ensure quality of claims handling, provide day to day oversight and management. 8. Create, analyze, and distribute reports on claims to departments, to the University's Joint Health and Safety Committee and to others as needed/requested. 9. Manage reimbursements and/or application of deductibles to departments for their claims. 10. Ensure quality of data contained in University's Risk Management Information System.
Loss Control 1. Analyze claims data and create metrics to identify areas of opportunity for reduction. 2. Working with other University departments, create loss control, communication, and training programs to reduce frequency and severity of claims. 3. Coordinate and facilitate loss control inspections and surveys by the University's insurers; Act as a liaison between the departments and the insurer and insurance broker on loss control issues related to construction, property protection, automobile, and general liability. 4. Investigate and resolve issues, questions or concerns raised by the University, the public or other parties regarding safety and loss control. 5. Act as a resource for University Departments to determine ways to manage safety and claims risks associated with their operations. 6. Serve on University's Fleet Safety Committee. 7. Serve on University's Emergency Operations Team. 8. Oversee the administration of University's alcohol awareness training course.
Insurance Program/Other: 1. Gather claims and related data for record keeping, loss forecasting and analysis purposes. 2. Support Risk Manager in all aspects of the University's insurance program, including compilation and analysis of underwriting information. 3. Periodically called upon to assist the Office of Workers' Compensation with their risk reduction efforts. 4. Special Projects as directed by the Risk Manager.
Posting Position Title: Manager 4
University Job Title: Assistant Risk Manager
Work Week: Standard (M-F equal number of hours per day)
Required Skill/ability 1: Must have experience with 2 or more of the following: casualty claims adjusting, property claims adjusting, claims information systems, loss control & safety programs, property and/or casualty insurance.
Required Skill/ability 2: Good analytical skills; ability to analyze data and present findings. Proficiency in the Microsoft Office suite of products.
Required Skill/ability 3: Strong interpersonal and verbal and written communication skills; ability to work collaboratively in a team-based setting; ability to work effectively with a diverse population; and ability to work in a fast-paced environment.
Required Skill/ability 4: Strong leadership, negotiation and decision making skills. Ability to work independently and manage multiple projects and deadlines.
Required Skill/ability 5:
Preferred Education, Experience and Skills: Five years related experience. Knowledge of BFPA and OSHA regulations; professional safety, risk management or claims designation such as: AIC, ALCM or ARM and/or documented completion of coursework in Safety, Loss Control, Insurance and Risk Management. Experience in construction safety and general trades.
Required Licenses Or Certifications:
Bachelor's Degree in related field and six years of related experience or an equivalent combination of education and experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.