Systems Analyst - Enterprise Risk Management-2006694
Do you want to help support some of the most critical technology services at Carnegie Mellon University? Are you a dedicated and positive individual who can work will independently but also thrive in a team environment? Do you have high standards for customer support and collaboration? Enterprise Risk Management is looking for a Systems Analyst to join our growing team.
Carnegie Mellon University's department of Enterprise Risk Management is searching for a Systems Analyst. This is a dynamic opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by providing vital support in the maintenance, configuration, troubleshooting, and system improvements for multiple cloud-based technology solutions.
Core responsibilities will include:
Partnering with service owners and super users to understand their needs, develop process/workflow documentation, and work with third party service providers to develop and implement requirements
Analysis of new release documentation, making recommendations for implementation to senior management
Answering and troubleshooting requests, questions, and problem reports from users
Developing, formatting, and providing reports, metrics and other data-driven documentation as needed
Coordinating and collaborating with peer organizations in testing and ongoing maintenance of emergency communications systems
Assisting in the identification and recommendations of new and/or emerging technologies that will benefit the Enterprise Risk Management organization
You should have strong organizational and time management skills, excellent oral and written communication skills, and a positive customer-focused attitude with a good sense of teamwork and problem solving ability. Adaptability, excellence, and passion are vital qualities within Enterprise Risk Management. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners with a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.
Bachelor's degree in Information Systems, Computer Science, or related field required; experience may be substituted for education.
One to three years of system analysis and design experience required.
Experience with Salesforce platforms, emergency notification systems (both hardware and software) highly desired.
Familiarity with safety and compliance technologies preferred.
Carnegie Mellon (www.cmu.edu) is a private, internationally ranked research university with programs in areas ranging from science, technology and business, to public policy, the humanities and the arts. More than 12,000 students in the university’s seven schools and colleges benefit from a small student-to-faculty ratio and an education characterized by its focus on creating and implementing solu...tions for real problems, interdisciplinary collaboration and innovation. A global university, Carnegie Mellon’s main campus in the United States is in Pittsburgh, Pa. It has campuses in California’s Silicon Valley and Qatar, and programs in Africa, Asia, Australia, Europe and Mexico.