At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Pediatric Physicians Organization at Children's (PPOC) and discover how your talents can change lives. Yours included.
The Care Manager will be responsible for:
Building strong working relationships with partners across the health system including: CHICO member practices, pediatricians, MHCC's, BCH pediatric sub-specialists, BCH case managers and social workers, behavioral health providers, payer-based care managers, and other care providers as needed.
Participating in the identification of high risk patients across the continuum, including patients with clinical and psychosocial risks related to health status in collaboration with primary care clinicians, medical home care coordinators (MHCC), hospital patient care services, sub-specialists, and other cross-continuum providers in Western Mass.
Conducting on-going oversight and intervention, as needed, to ensure patients are progressing according to the plan of care by monitoring them in collaboration with caregivers and respective coordinators.
Supporting assessment of patient/caregiver self-management capabilities and proactively identifies and coordinates community based resources and services.
To qualify, you must have
Work requires a Bachelor's of Science in Nursing or a Master's in Social Work from an accredited institution with independent licensure (LICSW). 3 years of direct patient care and case management experience, preferably in a pediatric ambulatory and/or chronic disease setting is required.
Experience managing transitions of care, home health, or community-based experience; knowledge of applicable federal, state, and local regulations; quality improvement experience required.
Work requires the analytical skills to resolve highly complex problems by applying clinical, scientific or technical principles, theories and concepts and in depth, cross functional experienced based knowledge.
Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
Work requires the ability to work with diverse internal and external constituencies.
Work requires the ability to assess and triage high risk patients.
Must be willing to work in Western Massachusetts full time.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. *LI-JL1
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.
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